Privacy & Policy

1. THE INFORMATION WE COLLECT

For the purpose of this policy, personal information is any information about an identifiable individual. We collect the following types of personal information:

Information You Provide

We may collect the following personal information that you voluntarily provide us in using our Platforms:

Communication. Re-stock reminders, processing automatic re-orders (that you have opted into), outreach regarding product recall.

Create an Account. If you create an account with us, you will provide us with your name, email address, birth date and you will create a password for future logins. You can also choose to login with your Facebook, Amazon, or Google account instead.

Subscribe to Our Newsletter. If you subscribe to our newsletter, you will provide us with your email address.

Customer Service. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.

Purchases. When you make a purchase, you will provide us with your name, email address, phone number, physical address, payment account and credit card or gift card information. We also will collect your payment card, gift card, or other payment information. We use a third-party service provider to process payments. For in-store purchases we may also collect your signature.

Prescriptions. If you purchase prescription products, you will provide us with your eye prescription information.

Find Your Match. If you use our Virtual Try-On, you will either upload a photograph of your face or you will allow the technology to take a scan of your face.

Loyalty Program. If you sign up for our loyalty program, you will provide us with your name, email address birth date, and you may choose to provide us with your gender.

Track and Return Orders. If you check your order status or start a return, you will provide us with your order number and email address.

Refer a Friend. To refer a friend, you will provide us with your name and email address, and the email address of the friend you are referring.

Promotions. If you enter a sweepstakes, contest, giveaway, or other promotion (each a "Promotion"), you will provide us with your age or birth date along with, in certain instances, confirmation of residency.

Survey. If you are participating in a survey, you may provide your gender and age, income, ethnicity, family size, and marital status.

HIPAA. Some of the affiliates and brands covered by this Policy are subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). These affiliates and brands may collect additional information that is considered "protected health information" ("PHI") as defined by HIPAA. When the information that we collect is considered PHI, we will handle that information in accordance with our Notice of Privacy Practices. Please visit that notice for information on our privacy practices, our legal duties, and your rights concerning your PHI.

Biometric information. We may collect biometric information to provide you with certain services. See the "BIOMETRIC INFORMATION" section of this Policy to learn more about how this information is collected used, disclosed and stored.

Information as You Navigate Our Platforms

We automatically collect certain personal information through your use of the Platforms, such as the following:

Usage Information. For example, the pages on the Platforms you access, the frequency of access, and what you click on while on the Platforms.

Device Information. For example, hardware model, operating system, application version number, and browser.

Mobile Device Information. Aggregated information about whether the Platforms are accessed via a mobile device or tablet, the device type, and the carrier.

Location Information. Location information from Platform visitors on a city-regional basis.

Referral URL. If you came to the website through a prior link, the name of the website that sent you to VEDIVIEW.

Third Party Information

In some cases, we may receive certain personal information from you about a third party including receiving personal information from data brokers. Additionally, the receipt of information from third parties may also include, when you refer a friend and provide the email address, or other contact information, of a third party. If you submit any personal information about another individual to us, you are responsible for making sure you have the authority to do so and to allow us to use their personal information in accordance with this Policy.

2. HOW DO WE USE YOUR INFORMATION

We use your information to provide our services, process and fulfill orders, deliver products, manage your account, and respond to requests.

We also use information to personalize your experience, improve our website and offerings, send updates or marketing with your consent, and protect the security and integrity of our business.

3. SHARING INFORMATION WITH THIRD PARTIES

We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping carriers, customer support tools, analytics providers, and marketing platforms.

We do not sell your personal information. We may disclose information to comply with legal obligations or to protect our rights, safety, and property.

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how you use our site.

You can manage your cookie settings in your browser, but disabling cookies may affect some features.

5. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your personal information to service providers that perform services on our behalf, such as payment processors, delivery partners, and customer support platforms.

We may also disclose information to comply with legal obligations or to protect our rights, safety, and property.

6. THIRD-PARTY LINKS & PLUG-IN

Our services may contain links to third-party websites or plug-in features. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

7. YOUR STATE PRIVACY RIGHTS

Depending on your state of residence, you may have certain rights regarding your personal information, including access, correction, deletion, or opting out of certain processing.

To exercise these rights, please contact us using the information provided below.

8. YOUR CHOICES

You may opt out of marketing communications, update your account information, or manage cookies through your browser settings.

9. UPDATING YOUR INFORMATION

You can update or correct your personal information by accessing your account settings or contacting our customer service team.

10. UPDATING YOUR INFORMATION

If you need assistance updating your information, please contact us and we will help you make the requested changes.

11. SECURITY

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

12. COOKIE POLICY

We use cookies and similar technologies to provide functionality, analyze site usage, and improve our services.

13. MOBILE MESSAGING PRIVACY POLICY

If you opt in to mobile messaging, we may use your information to send updates or promotional offers. Message and data rates may apply.

14. CONTACT US

If you have questions about this Privacy Policy, please contact us at support@vediview.com.